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SCAM ALERTS


Here you'll find recent threats impacting our customers.

Rejected Transaction Email Scam

(11-12-2009) We have just received a Phishing Alert warning about fraudulent emails being sent to random individuals, indicating that there is a problem with an electronic payment (ACH) transaction they have originated. The subject line of the false email reads "Rejected ACH Transaction," and it appears to be from NACHA - The Electronic Payments Association.

The email includes a link that redirects the individual to a fake web page which appears to be the NACHA website. The link is very likely an executable virus with malware.

This email did NOT originate from NACHA and the website is not NACHA's. Do not click on the link.

UPDATED Scam Alert

(9-10-2009) We've been made aware of SMiShing attacks (text phishing) impacting customers of financial institutions in the eastern region. These messages appear to come from your bank and include a phone number to call for more information. The criminals are using (845) 765-9464 to actively collect debit card and PIN information from consumers in the New York/ New Jersey area. Text messages are being delivered to random NY/NJ area consumers with the warning that their debit cards have been closed or somehow compromised. When the consumers call the telephone number they hear a recording that requests a 16-digit card number and PIN. Please do not call this number.

GCF Bank will NEVER contact you in this manner. We will NEVER request your PIN or card number during any communication. If you have unknowingly responded to this type of a message or given your personal information to anyone over the phone, contact us immediately. You may be a victim of fraud.

Concerned about Identity Theft?
So Are We!
(4-30-2009) The recent wave of data center breaches are a major concern. We have the tools to help assure your private information remains that way. Visit our Security Center to learn more about fraud threats. Find tips to prevent fraud and resources for victims.

This short video explains what we're doing to protect our valued customers.

FRAUD ALERT:
(1-29-2009) GCF Bank has been made aware of a data breach at a card processor by VISA affecting some GCF VISA Debit Cards. If you are experiencing difficulties with your GCF VISA Debit Card, it is possible that your individual card was compromised. Please contact us if you have further questions.
FRAUD ALERT
(12-3-2008) Incidents of a telephone scam attempting to obtain debit cardholder information have been reported. Cardholders have received computer-generated calls claiming to be from their financial institution. The calls claim their accounts have been frozen and direct the cardholder to call a toll-free number to leave their debit card information in order to reactivate any cards. The messages instructs the customer to provide their account number, card expiration date and PIN. Do NOT respond to such calls.

 

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